Healthcare
Remind patients by text, and let them reply.
Remind patients of appointments and let them confirm or reschedule by replying. Send refill and follow-up notices, and answer questions by text from the front desk.
Uses
What healthcare teams send by text
Appointment reminders
Scheduled reminders that patients confirm or reschedule by replying.
Refill notices
Tell patients a prescription is ready or due for renewal.
Front-desk texting
Answer questions and requests by text instead of on the phone.
Office updates
Closures, changed hours and new services.
Follow-up
Check in after a visit, or send a short survey.
Opt-in and opt-out
Patients choose what they get and can reply STOP at any time.
The products behind it
Business texting
Two-way conversations. Business texting
Email to text
Text from the practice inbox. Email to text
SMS API
Reminders from your scheduling system. SMS API
Questions
Can I send health information by text?
Text messages are not encrypted, so keep clinical details out of them. Before you text patients, talk to us about your program and your privacy obligations, including any agreement your organisation needs from a messaging provider.